Housing Is Infrastructure

Why Employers Must Treat Workforce Housing Like Roads, Water and Power

By Kevin Davis, Chief Commercial Officer, Centinel Public Partnerships 

Imagine a hospital without enough nurses for its emergency department. A school district and university losing teachers and professors who can’t afford to live near campus. A municipal government that posts the same civil engineer position for the third year in a row.  

It isn’t hard to picture. Scenarios like these are happening in communities across the country. The common thread that runs through all of them? No affordable workforce housing. 

For too long, institutional employers like governments, universities, school districts, health systems and large anchor employers have treated housing as someone else’s problem. A market failure for developers to solve, a policy issue for housing authorities or a zoning question for the planning boards. But this abdication of responsibility isn’t tenable anymore. The workforce housing shortage is a direct operational and competitive threat. Institutions must recognize housing for what it truly is: mission-critical infrastructure. 

When we call something infrastructure, we mean it’s foundational for economic and civic life—something so essential that its absence makes everything else impossible. Roads, water, power and broadband aren’t amenities; they are prerequisites. 

We must start thinking of housing in the same way. Without adequate housing, workers can’t live near their jobs. Without workers, institutions can’t deliver services. And without services, communities can’t function. No hospital would accept unreliable electricity, and no university would locate somewhere without functional roads to access campus. But these same institutions routinely face a situation in which their workforce can’t afford to live within a reasonable commute of their workplace. 

The data paints a stark picture of the consequences. In high-cost metros, median rents for a two-bedroom apartment eat more than 40% of the take-home pay of teachers, firefighters and nurses. Even in mid-sized cities that were once considered affordable, rents are rising faster than wages and pricing people out. Nurses, teachers, first responders, skilled tradespeople and administrative staff are the people who hold our communities together; institutions can’t function without them. But they’re precisely the people we leave stuck between a rock and a hard place: They technically earn too much to be eligible for subsidized housing but not enough to afford market-rate rents in the communities where they work. 

The consequences only compound over time. Long commutes lead to burnout and absenteeism. Housing-cost stress affects retention. Chronic vacancies in critical roles drive up overtime costs and strain the remaining staff. Even if institutions respond by increasing wages, they find themselves chasing rents in an upward cycle, since the root cause—absence of adequate housing supply—remains unaddressed. 

The American Hospital Association estimated that hospitals and health systems spent over $26 billion on contract labor in a single year to make up for their inability to recruit and retain permanent staff. School districts in high-cost markets routinely report classroom teacher vacancies of 10% to 20%. 

These aren’t run-of-the-mill inefficiencies. This is a system-threatening failure. The good news is that, once we accept the root cause, we can address it. 

Treating workforce housing as infrastructure doesn’t require institutions to become developers or landlords. Instead, it requires fundamental reorientation. Housing outcomes for the workforce must become defined institutional priorities and be resourced and managed accordingly. What does that look like in practice? 

  • Land and capital development. Universities and healthcare systems often have substantial and underutilized land holdings. By ground-leasing land to qualified workforce housing developers at no or below-market rate cost, they enable economic freedom that would otherwise be impossible without subsidies. 
  • Master lease programs. Institutions can enter master lease arrangements, taking on market-rate units and subleasing to employees at reduced rent. The spread becomes a benefit cost rather than manifesting as recruitment or retention loss. 
  • Zoning reform. When anchor employers like major hospital systems or flagship universities publicly champion increased housing density in surrounding neighborhoods, it makes a political difference and serves as a form of infrastructure investment. 
  • Housing allowances and homeownership assistance. Down payment assistance programs, employer-sponsored forgivable loans and location-based housing stipends are proven tools for anchoring and retaining workers in high-cost communities.  
  • Public-private partnership leadership. Local governments can convene developers, lenders, nonprofits and anchor institutions around shared workforce housing strategies. State governments can establish revolving loan funds, tax credit programs and regulatory frameworks that make it easier to build at the income levels where the housing shortage is most acute. 

Treating housing as infrastructure isn’t a new idea. Some major tech firms and finance companies in the private sector offer housing benefits. The U.S. military has long understood that housing is critical to military readiness, too. Service members distracted by housing insecurity are less effective, so the Department of Defense implemented its Military Housing Privatization Initiative (MHPI) to ensure every service person has access to affordable, adequate housing. By allowing the DOD to partner with private-sector development companies like Centinel Public Partnerships, the MHPI has delivered over 75,000 new homes and 50,000 major renovations since 1996, contributing directly to service members’ ability to safely and soundly perform their jobs.  

Governments, universities, hospital systems and major employers anchor our communities. More than just large employers and large landowners, they are influential voices in local policy—giving them the responsibility and the capacity to act. Right now, many of them are reactive, absorbing the costs of chronic workforce shortages while waiting for a market correction that may never arrive. 

But what would our communities look like if these institutions were proactive—shaping solutions, deploying capital, leveraging land and championing local policy changes? We build roads because we know mobility is essential to economic life. We invest in water systems and power lines because public health and modern life depend on them. 

It’s time to extend that same logic—and the same institutional commitment—to workforce housing. Not because it’s easy, but because it is necessary.

Chief Commercial Officer Kevin Davis is responsible for Centinel’s commercial services, including transactions, operations and government relations. He also oversees risk and compliance, along with leadership of Environment, Health and Safety, and Marketing and Public Affairs. Kevin spent 18 years with Lendlease in senior business development, commercial and legal roles, following earlier experience in private law practice and service in the U.S. Air Force.

With nearly two decades of experience in marketing and communications, Meryl Exley leads Centinel’s brand, communications and public affairs strategy as Executive Vice President, Marketing and Public Affairs. She oversees corporate communications, client and customer engagement, public relations, media, and crisis management, strengthening the company’s reputation and community connections. Before Centinel, Meryl held senior marketing leadership roles at Lendlease, where she advanced growth and visibility for its military housing and lodging platform.

Matthew Garrett is Executive Vice President responsible for Centinel’s Air Force Housing and Privatization of Army Lodging (PAL) portfolios. He directs operations and strategic initiatives across both programs. Before joining Centinel, Matt held senior leadership roles at Lendlease, where he expanded its student housing platform and managed a military housing portfolio of more than 40,000 homes. He also led federal lobbying and outreach efforts, engaging with congressional and Department of Defense stakeholders. Earlier in his career, Matt served as a U.S. Army officer, earning a Bronze Star for Valor during Operation Iraqi Freedom.

Leading Centinel’s legal, compliance and governance functions, Heather Niemeyer provides strategic counsel to support growth and manage risk across the portfolio. She brings more than 15 years of experience advising global organizations, including senior legal roles at Lendlease and earlier practice with two international law firms.

As Centinel’s Chief Financial Officer, Jeremy Martin is responsible for financial strategy, operations and reporting, guiding the company’s long-term growth and performance. He has more than 20 years of experience in corporate and real estate finance, with expertise in financial planning, compliance and risk management. Jeremy served as CFO for Lendlease (US) Public Partnerships Holdings LLC prior to the company’s acquisition by Centinel, where he directed financial operations for Lendlease Communities.

Gretchen Turpen serves as Executive Vice President, Asset Management, where she directs operations and asset, property and development management for Centinel’s Army housing portfolio of more than 25,000 homes. In this role, she leads corporate strategy, financial performance, and client and customer relationships. Previously, Gretchen was Head of Lodging, where she delivered the Privatization of Army Lodging (PAL) program including the renovation of over 12,000 hotel rooms across 40 military installations nationwide.

In his role as President, Phillip Carpenter guides operations for Centinel’s Military Housing Privatization Initiative (MHPI) and Privatization of Army Lodging (PAL) portfolios. He is responsible for property management, asset management, development, construction, and environmental health and safety. With more than 40 years of experience supporting the Department of Defense, Phillip has held senior leadership positions with Lendlease and J&J Worldwide Services, bringing expertise in real estate, development and facilities management. 

Justin Kern, Chief Executive Officer of Centinel, sets the company’s strategic direction with a focus on long-term sustainment and outcomes for customers, partners and employees. He has more than 20 years of leadership in real estate finance, construction and operations. Prior to Centinel, Justin served as President and CEO of Lendlease (US) Public Partnerships Holdings LLC, where he oversaw asset management, property management and development for military housing and lodging communities.